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Unified Communications Platform : ShoreTel’ s unique purpose-built distributed voice architecture forms the heart of our unified communications platform, allowing for its rich feature set and highly reliable distributed voice services. Along with IP telephony, contact center, and unified communications services, it scales with plug-and play ease across as many sites as needed. Platform Hardware : ShoreTel Voice Switches are purpose-built appliances providing VoIP telephony with unmatched reliability and availability. Our appliances help extend system capabilities and secure access for remote IP phones and SIP service providers. Platform Software : The distributed single-image architecture at the heart of our platform software delivers voice, unified communications, and feature-rich applications, making a ShoreTel system easy to deploy, manage, and scale.
